Support packages include options for local schools right through to entire Government systems and accredited training for "Self-Support".  Hosting options are also available through accredited suppliers.

All Clients receive:

Online Portal access to:

• KC Client Management System

• Online Help System and Bug Tracker

• Online Forums

Optional Support packages include:

Local School Support:

Business Hours L3 Phone support

Education Provider Support

Global 24/7 L3 Phone Support

Knowledge Community Training

Accredited Training:

For large education providers a full accreditation support package is available to enable your staff to manage L1 and L2 Support issues.

Knowledge Community is very simple to use and requires very little training.  Standard training includes an extensive help system, online training and regular web conferences.  Additional training can be arranged to include onsite training for system administrators, meeting with parents and teachers and other needs can be tailored for you.

For the Virtual Learning Environment

Consulting is available to help you get the best from this package in terms of improving Education outcomes.  Contact us for more information.